Krystal Vallarta, Puerto Vallarta ∞ Discover spa retreats, reviews & deals for 2025

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About Resort

Avenida De Los Garzas, Puerto Vallarta, Mexico, 48300

Krystal Vallarta offers a unique family-oriented resort experience, blending mountains and fine sandy beaches. This 4-star Puerto Vallarta hotel features a total of four pools and a full-service spa for relaxation. Dining options include multiple restaurants serving a variety of cuisines in scenic settings.

Rooms & Amenities

The accommodations at Krystal Vallarta include 388 rooms with spectacular views of Banderas Bay or the surrounding mountains. Each room is equipped with amenities such as air conditioning, a flat-screen TV, a mini-bar, and free Wi-Fi for a convenient stay.

Dining & Family-Friendly Options

Dining options at Krystal Vallarta consist of four restaurants, including Las Velas for seafood and casual meals with views of the bay. The hotel's Crazy Crab Beach Club offers a range of snacks, while Kamp Krystal provides activities for children.

Leisure & Entertainment

Recreational facilities include a beachfront area with sunbeds, a spa offering a variety of treatments, and a fitness center. The hotel also features a nightclub for evening entertainment, ensuring activities suitable for all ages.

Events & Location

Krystal Vallarta supports events with five spacious function rooms accommodating up to 1,500 guests, ideal for weddings and corporate gatherings. Located less than a mile from downtown Puerto Vallarta and several shopping centers, transportation options include local bus services.

“Nestled right by the beautiful beach, the hotel offers stunning views and easy access to the vibrant local scene.”view full review

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“A vibrant spot with enjoyable dining experiences.” view full review

Top location:Highly rated by recent guests(9.0)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Private parking is possible on site at MXN 50 per day.

Wireless internet is available in the entire hotel for free.

Other information

A full breakfast is served at the price of MXN 390 per person per day.

There are no cribs provided in a room.

Pets are not allowed.

Year renovated:2006

Number of floors:8

Number of rooms:388

Former name

NH Krystal Puerto Vallarta

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room

Max:

2 persons

435 sq. feet

Bed options:

2 Double beds

Garden view

Shower

Balcony

room details

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Standard Room

Max:

3 persons

435 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Balcony

room details

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Deluxe Room

Max:

3 persons

435 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Puerto Vallarta 1.2 mi

Airports

Lic. Gustavo Diaz Ordaz (PVR) 4.0 mi

Tepic (TPQ) 106.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

MXN 50 per day

24-hour services

24-hour reception

24-hour security

Babysitting

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
ATM/Cash machine
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness center
Yoga class

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services

Dining

Restaurant
Snack bar
Bar/ Lounge area
Dinner

Business

Meeting/ Banquet facilities

Children

Children's menu
Children's pool
Water slides
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Garden area

Room features

Air conditioning
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Avenida De Los Garzas, Puerto Vallarta, Mexico, 48300

Map view

Avenida De Los Garzas, Puerto Vallarta, Mexico, 48300

City landmarks

Calle Paseo Diaz Ordaz S/N Centro

Malecon Boardwalk

2.5 mi

Gallery

Galerias Vallarta

3700 ft

Shopping Area

La Isla Shopping Village

3500 ft

Beach

Marina Vallarta

1.4 mi

Night club

Santa Discoteque

2300 ft

Shopping Area

Liverpool

3900 ft

Mall

Plaza Caracol

4000 ft

Grand Venetian

2000 ft

Francisco Medica Asencio 2485 Plaza Peninsula Local 11 K

Skydive Puerto Vallarta

2100 ft

Store

Walmart

3400 ft

Beach

Playa de Oro

2100 ft

Paseo Díaz Ordaz Local 4

Marigalante

2300 ft

Shopping Area

Galerias Vallarta Shopping Mall

3800 ft

Avenida Francisco Medina Ascencio 2870

Casino Life Vallarta

2500 ft

Mall

Starbucks

3800 ft

Church

Christ Church by the Sea

1.1 mi

Playa El Salado

3400 ft

Night club

Strana

4700 ft

Doctor Mike Lemus 141

Pirate Ship Vallarta

4100 ft

Puerto VallartaMexico

El Faro Lighthouse

1.3 mi

Avenida Paseo de La Marina sur 3 Condominios Marina Golf

Abdallahy 4D

1.4 mi

Calle Corona 191

Majolica Antica

1.4 mi

Quimixto

1.5 mi

Lake

Cocodrilario El Salado

1.0 mi

134 Av Fluvial Vallarta

Costco Wholesale

1.2 mi

Calle Manuel Emedieguez 367 A

Mundo Nogalito

1.1 mi

Nearby

Beach

Soriana Super Playa de Oro

600 ft

Mall

Peninsula Plaza Vallarta

1700 ft

Mall

Soriana

600 ft

Night club

Barrabar

1700 ft

Restaurants

Outback Steakhouse

3000 ft

Boulevard Francisco Medina Ascencio 4690 Zona Hotelera

Jalisco Sports Bar

3100 ft

Francisco Medina Ascencio Km. 3 Villa del Mar Resort

McCarthy's Irish Pub

1600 ft

Boulevard Francisco Medina Ascencio #2485. Plaza Peninsula

Sabores de Mexico

1000 ft

Otro Francisco Medina Ascencio 2699

Porfirio's

1700 ft

Boulevard Francisco Medina Ascencio

Abbraccio Cucina Italiana

4200 ft

Blv. Francisco Medina Ascencio 2590 Zona Hotelera Norte

Sushipop

1900 ft

Boulevard Francisco Medina Ascencio 2485 Place TE06

Porfirio's Vallarta

1700 ft

Boulevard Francisco Medina Ascencio

El Oasis Del Holi

3100 ft

Entre condominios Gran Venetian y condominios Peninsula Rio Pitillal

Restaurant Italiannis

3400 ft

Blvd. Francisco Medina Ascencio 2479 Hotel Zone la Isla Mall

Reviews and Ratings <br />

Feedback from previous guests about their experience.

80%

loved the resort and would return for another relaxing stay

8.0/10

Great

Rooms

6.2

Location

9.0

Service

6.2

Dining

5.0

4/5 based on 5555 reviews

#59 of 161 hotels in Puerto Vallarta based on Tripadvisor

Emerson

United Kingdom, January 2025

6.8/10

I had a two-week stay at the hotel, and overall it was a good experience with some highlights and a few letdowns. The hotel grounds were lovely, and I enjoyed the clean, comfortable room with a nice oceanfront view. However, the dining options, especially the a la carte restaurants, left a lot to be desired. While the buffet had its moments, I found the options a bit limited at times.

Rooms

7.0

My room was bright and clean with a great oceanfront view. However, I found the lack of dresser space and the location of the fridge and safe a bit inconvenient. Although the porch leading to the beach was a nice touch, the noise from nearby entertainment lingered, making it less than ideal at times.

Service

6.0

The service was a mixed bag. Some staff members were really helpful and accommodating, but there were instances where things could have been improved, such as the need to call for basic items like towels and water.

Location

9.0

The hotel's location is quite convenient, allowing easy access to the marina, Walmart, and other attractions in Puerto Vallarta. Public transportation is nearby, which is a plus. However, the elevators can get busy during peak times.

Dining

5.0

The buffet had a variety of choices, but the overall quality was hit or miss. I was disappointed with the a la carte options, which felt lacking in ambiance and taste.

Facilities

7.0

The hotel had well-maintained grounds and multiple pools, which were enjoyable, but I felt that certain facilities could use some updates.

Ava

United Kingdom, December 2024

6.6/10

Our stay at the resort had its ups and downs. The location was quite good, with beautiful ocean views and proximity to shops, but we encountered several issues that detracted from our experience. The rooms had their charm, but there were maintenance problems that needed attention. The dining options were limited and not very appetizing, which was disappointing. Overall, for the price we paid, I expected a bit more.

Rooms

6.0

The room had a great ocean view, but we dealt with some maintenance issues. It felt a bit outdated and needed attention, as there were leaks and mold in spots.

Service

7.0

The staff were mostly courteous and helpful, though communication was sometimes difficult due to limited English skills. They certainly deserve tips for their efforts.

Location

9.0

The hotel is in a fantastic location with easy access to the beach, and the bus stop right in front made it convenient to explore the area.

Dining

5.0

While the breakfast buffet offered some options, I found the food wasn't very appealing. Dining near the pool also had its issues with birds interrupting meals.

Facilities

6.0

The facilities were okay, although I expected more activities and better-maintained pools. It would have been lovely to have heated pools and hot tubs as advertised.

Isaac

United Kingdom, December 2024

6.2/10

The resort has a stunning beach and breathtaking views, which were definitely highlights of our stay. However, the dining options were limited and felt quite repetitive, leading us to eat off-site after a few nights. The service was often lacking, especially with the bar and restaurant hours, which made it challenging to enjoy a relaxed all-inclusive experience. While the cleanliness of the rooms was appreciated, the overall amenities did not meet our expectations.

Rooms

7.0

The rooms were clean with a fantastic ocean view, but we did share a balcony with the adjoining room which made it a bit noisy.

Service

5.0

Service was inconsistent; we struggled to get clear answers to our questions, and bar service was quite limited.

Location

9.0

The location is excellent, with easy access to the beach and stunning views of the ocean.

Dining

5.0

Dining was disappointing with most of the restaurants closed. We often felt forced to eat the repetitively limited buffet offerings.

Facilities

6.0

Facilities were not well-maintained; the pool area was crowded and hard to find chairs.

Christina

United Kingdom, October 2024

5.6/10

My recent stay at the resort had its ups and downs. The location was fantastic, with the beach just steps away, and there was some entertainment happening each night. Unfortunately, the rooms were old and in need of serious updates, and the dining experience was quite disappointing. Overall, it's not a place I would choose to return to, especially with the food issues I encountered.

Rooms

5.0

The rooms were old, showing signs of wear and tear, with uncomfortable beds and some maintenance issues. We definitely expected better for our stay.

Service

6.0

While some staff were friendly and helpful, overall service could be hit or miss. Unfortunately, there were times we faced long waits and unresponsive staff.

Location

9.0

The resort is in a prime location right next to the beach, which was a definite highlight of our stay. It also had easy access to local excursions.

Dining

5.0

The dining experience was not good at all. The food was often bland and limited in variety, which led us to seek meals off-site.

Facilities

6.0

Facilities were basic but included entertainment options like Zumba and aqua fitness, which added some fun to our stay, but they could use more investment.

Jennifer

United Kingdom, September 2024

7.0/10

I had a mixed experience at the resort. The clean and spacious rooms offered a beautiful ocean view, and the staff, especially Georgina, were incredibly helpful. However, the lack of available amenities and the noisy environment made it challenging to relax. Dining options were somewhat limited, which was disappointing considering all-inclusive expectations.

Rooms

7.0

The rooms were spacious and offered a stunning ocean view, but there was noise from the outdoor dining area that persisted until late. Additionally, the lack of seating options in the room made it uncomfortable to sit and relax.

Service

7.0

While the staff was generally helpful and friendly, I felt that the level of service could improve, particularly in providing timely room service and addressing guest comfort concerns.

Location

9.0

The location is fantastic, just a quick bus ride to downtown and in proximity to two large shopping centers. The beach was stunning, making it a great spot for relaxation.

Dining

6.0

I found the dining options quite repetitive, and many à la carte restaurants were closed during my stay. The buffet was decent, but a bit more variety would have been appreciated.

Facilities

6.0

The facilities were decent, but I noticed that some amenities felt limited, especially with certain bars and dining areas not operating at full capacity.